Chapter 07

Carrier of Words — Competency Based Questions

Competency-based questions on Carrier of Words, in the case-study, assertion-reason and application forms the 2026-27 pattern asks in, with answers. Free to read and to save as a PDF.

Class 9CBSE
EnglishSubject
Ch 07of 8
2026-27Pattern

Competency based questions

Carrier of Words — Competency20 questions · answers at the end

20 Questions | 80 Marks

1
CASE STUDY: The provided text highlights the crucial role of Gramin Dak Sewaks (GDS) like Khetaram in connecting remote Indian villages. Imagine a scenario where a new government policy aims to phase out GDS, proposing to replace them with automated postal kiosks.(i) What would be the immediate impact on villages like Somarad, which are "devoid of any other network service" and rely solely on the GDS? [1 mark](ii) The policy argues for efficiency and cost-effectiveness. However, considering Khetaram's situation, what socio-economic aspect of rural India might this policy overlook? [1 mark](iii) Khetaram mentions, "Even a single delivery is tiring, as I have to cover 20 km for it." How does this statement challenge the idea of replacing GDS with kiosks in terms of accessibility and reach? [2 marks](iv) If this policy were implemented, what long-term consequence could it have on the "absolute confidence which most Indians place in the post office," as mentioned in the text? 1mark
2
CASE STUDY: Khetaram's dedication to his job is evident as he delivers mail even when facing extreme heat, with temperatures crossing 50 degrees Celsius. He states, "Even a single delivery is tiring, as I have to cover 20 km for it."(i) What does Khetaram's commitment reveal about his sense of responsibility towards the villagers? [1 mark](ii) The text mentions regulations stipulate his load cannot exceed 28 kilos. How does this regulation, when contrasted with the physical demands of his job (covering 20 km), highlight a potential challenge GDS face? [2 marks](iii) Khetaram delivers even when the temperature is recorded as 49.9 degrees Celsius, not 50, to avoid a state holiday. What does this specific detail suggest about the adherence to rules and the importance of consistent service delivery? 1mark
3
ASSERTION-REASON:Assertion (A): Gramin Dak Sewaks (GDS) are considered the backbone of India Post's reach in rural areas.Reason (R): GDS operate in remote and often inaccessible locations, serving as the primary link between these communities and the wider world.(i) (A) is true and (R) is true and (R) is the correct explanation of (A). [1 mark](ii) (A) is true and (R) is true but (R) is not the correct explanation of (A). [1 mark](iii) (A) is true and (R) is false. [1 mark](iv) (A) is false and (R) is true. 1mark
4
ASSERTION-REASON:Assertion (A): Khetaram's job as a Gramin Dak Sewak provides him with a stable income, crucial for survival in an arid region prone to famine.Reason (R): The text states, "Akaal or famine is a way of life here. In a good year, I get one crop of bajra. That cannot feed my family of five. We would starve without this job."(i) (A) is true and (R) is true and (R) is the correct explanation of (A). [1 mark](ii) (A) is true and (R) is true but (R) is not the correct explanation of (A). [1 mark](iii) (A) is true and (R) is false. [1 mark](iv) (A) is false and (R) is true. 1mark
5
APPLICATION: A young individual from a remote village is considering a career. They have heard about the struggles of people in arid regions and the importance of reliable communication.What advice would you give them, drawing parallels from Khetaram's story, about the potential role and significance of becoming a Gramin Dak Sewak? 2marks
6
APPLICATION: Imagine you are a village elder in Somarad. You witness Khetaram's daily struggle against the elements to deliver mail.Write a short paragraph explaining why Khetaram is considered a "warmly received man" in the village, referencing specific instances from the text. 3marks
7
DATA INTERPRETATION: The text mentions that India Post had approximately 25,000 post offices in 1947, and today it has more than a lakh and a half. The number of Gramin Dak Sewaks constitutes more than 50% of the total workforce.Based on this data, infer the primary objective of India Post after independence. 2marks
8
SITUATIONAL: Khetaram dreads delivering a letter with a torn right corner, signifying news of death. He believes "Ashubh Samachar cannot be carried into the house" and proceeds to read the letter outside and destroy it.(i) What cultural belief or social custom does Khetaram's action reflect? [1 mark](ii) How does this act demonstrate Khetaram's sensitivity and understanding of the villagers' emotional needs? 2marks
9
CASE STUDY: The "Daakroom" carnival is conceptualized to re-introduce letter writing as an art form. This initiative aims to provide a "digital detox."(i) What does the term "digital detox" imply in the context of letter writing? [1 mark](ii) How does the revival of letter writing through such carnivals connect with the role of people like Khetaram in the past? 2marks
10
APPLICATION: The poem "Carrier of Words" (from Reading for Appreciation) states, "A little said, and truly said, Can deeper joy impart / Than hosts of words, which reach the head, / But never touch the heart."How does this sentiment from the poem resonate with Khetaram's interactions with the villagers, particularly when he delivers difficult news? 3marks
11
CASE STUDY: The text describes Khetaram's journey: "Some 120 km beyond the last railhead at Barmer, 50 km beyond the last phone and 10 km beyond where the Barmer–Chohtan road crumbles into sand so soft that even bicycles can’t ply, that’s where Khetaram’s footprints appear..."(i) What does the description of Khetaram's route emphasize about the challenges faced by India Post in rural connectivity? [2 marks](ii) How does the phrase "Khetaram's footprints appear" metaphorically represent the GDS's role? 1mark
12
APPLICATION: The text mentions that Khetaram's salary is revised as other government employees' salaries are revised, and he is allowed to work till 65. This is to retain a large workforce of GDS.Explain why retaining a large workforce of GDS is crucial for the Indian postal system, especially in remote areas. 3marks
13
COMPETENCY-BASED QUESTION: A recent study found that in many remote villages, access to basic communication services like reliable internet and postal services is still limited. The study also highlighted the dependency of these communities on traditional methods of information dissemination.How does the story of Khetaram and the role of Gramin Dak Sewaks support the findings of this study? 3marks
14
ASSERTION-REASON:Assertion (A): Khetaram's job is physically demanding and requires him to endure harsh climatic conditions.Reason (R): He has to walk long distances, often in temperatures exceeding 50 degrees Celsius, carrying a mailbag.(i) (A) is true and (R) is true and (R) is the correct explanation of (A). [1 mark](ii) (A) is true and (R) is true but (R) is not the correct explanation of (A). [1 mark](iii) (A) is true and (R) is false. [1 mark](iv) (A) is false and (R) is true. 1mark
15
APPLICATION: The British postal system was set up to relay company dak between administrative centres. After independence, the mandate of India Post was to bring the entire population within the mailing ambit.Explain how Khetaram's work exemplifies the post-independence mandate of India Post. 2marks
16
CASE STUDY: Khetaram is described as a "sole postman of Somarad Branch Post Office" for 15 years, a "trusted link" and the "lone face of the state" reaching far-flung hamlets.(i) What does the phrase "lone face of the state" suggest about Khetaram's role in his community? [1 mark](ii) How does his long tenure as a "trusted link" build confidence in the postal system? 2marks
17
COMPETENCY-BASED QUESTION: The poem "Weigh Your Words" by E.F. Hayward advises, "If we would 'weigh' the words we say, / And speak but those we mean, / We'd save a lot of talk each day, / And keep our conscience clean."Relate this advice to Khetaram's careful handling of "Ashubh Samachar" (bad news) and his philosophy of destroying the letter. 3marks
18
APPLICATION: Khetaram's appointment gave him "a new lease of life." He states, "We would starve without this job."Explain the broader socio-economic significance of the GDS role in regions like Khetaram's, considering the vulnerability of rural livelihoods. 3marks
19
CASE STUDY: The text mentions that the Gramin Dak Sewaks (GDS) are often the "sole link between the oases of humanity in India’s extremes and their sole."(i) What does "oases of humanity" represent in the context of the desert landscape described? [1 mark](ii) How does the GDS act as a vital link, preventing these "oases" from becoming completely isolated? 2marks
20
APPLICATION: The introduction mentions people relying on BSNL for connectivity as the area was "devoid of any other network service." Later, Khetaram is waiting for phone lines to arrive so he might become a Gramin Sanchar Sewak.Discuss the evolution of communication services in remote areas and how individuals like Khetaram are adaptable to these changes. 3marks

Answers

1.(i) Villages would lose their primary and perhaps only means of reliable communication with the outside world, leading to isolation and difficulty in accessing essential services and information.(ii) The policy overlooks the human element, the personal connection, trust, and social support that GDS like Khetaram provide, which automated kiosks cannot replicate. It also overlooks the specific needs of the elderly or less tech-savvy populations.(iii) This statement highlights that geographical distance and terrain are significant barriers that automated kiosks, fixed in location, might not be able to overcome, whereas a GDS can physically reach these distances.(iv) It could lead to a decline in the "absolute confidence" as people might feel disconnected or that the postal service is no longer serving their fundamental needs in the same personalized and trustworthy manner.

2.
(i) It reveals his immense dedication, his commitment to his duty, and a deep sense of responsibility towards the well-being and needs of the villagers, for whom the mail is often a vital link.
(ii) It highlights a discrepancy between the prescribed regulations (load limit) and the practical, arduous reality of the job, where sheer physical endurance over long distances is the primary challenge, and the weight of the bag exacerbates it.
(iii) This detail suggests a meticulous approach to service, possibly to ensure that the holiday doesn't disrupt mail delivery, underscoring the importance of consistent service even when facing minor technicalities or rules. It also shows an awareness of the 'system'.

3.
(i) (A) is true and (R) is true and (R) is the correct explanation of (A).

4.
(i) (A) is true and (R) is true and (R) is the correct explanation of (A).

5.
I would advise them that a career as a Gramin Dak Sewak can be incredibly rewarding, not just financially but also in terms of social contribution. Like Khetaram, they would be a vital link for remote communities, ensuring that essential communication reaches those who need it most. It requires dedication and resilience, but the impact on people's lives, especially in areas prone to hardship, is immense, providing not just mail but also a sense of connection and support.

6.
Khetaram is a warmly received man because he is more than just a postman; he is a lifeline and a trusted companion to the villagers. He braves extreme conditions, enduring long distances and scorching heat to ensure letters reach their destination. When delivering bad news, he does so with sensitivity, reading the letter outside and destroying it to shield the family from immediate distress. His presence is a constant, reliable connection to the outside world, bringing news of family, official matters, and often, much-needed remittances. This unwavering dedication and empathy make him an invaluable and cherished member of the community.

7.
The primary objective of India Post after independence was to expand its reach and bring the entire population, particularly those in rural and remote areas, within the ambit of postal services, thereby fostering national integration and ensuring equitable access to communication.

8.
(i) Khetaram's action reflects the cultural belief or social custom that "Ashubh Samachar" (inauspicious news) should not be brought directly into the home, to protect the household from perceived negative energy or ill fortune associated with death.
(ii) This act demonstrates Khetaram's profound sensitivity and understanding of the villagers' emotional needs and cultural practices. By absorbing the initial shock and distress outside the home, he allows the family a moment to prepare, showing empathy and respect for their traditions and grief.

9.
(i) "Digital detox" implies stepping away from constant digital screen time and electronic communication to engage in a more traditional, personal, and thoughtful form of communication, which is letter writing.
(ii) The revival of letter writing connects with Khetaram's role because he was a living embodiment of the importance of written communication in connecting people, especially those in isolated areas. Both initiatives highlight the enduring value of handwritten letters and personal connection, irrespective of technological advancements.

10.
The poem emphasizes that few, truly meaningful words can bring more joy and impact than many superficial ones. This resonates with Khetaram's delivery of bad news. Instead of simply handing over a letter that might cause immediate, overwhelming grief, he takes the time to read it twice outside the house. This thoughtful, deliberate action, though involving few words spoken by him directly about the news, shows immense care and empathy. It's not just about delivering information but about managing the emotional impact, making the delivery more humane and considerate, akin to "truly said" words.

11.
(i) The description emphasizes the extreme remoteness, lack of infrastructure (last railhead, last phone), and challenging terrain (road crumbling into sand) that characterize the areas served by GDS. It highlights the significant logistical hurdles India Post overcomes to ensure connectivity.
(ii) The phrase "Khetaram's footprints appear" metaphorically represents the GDS's pioneering and persistent effort to reach these inaccessible places. It signifies their personal journey, their dedication in traversing difficult paths, and their role in establishing a physical presence of communication services where none existed.

12.
Retaining a large workforce of GDS is crucial because they are the primary means by which India Post reaches remote, rural, and often geographically challenging terrains that are uneconomical or impractical for regular postal employees or advanced technological solutions to cover. Their presence ensures universal service obligation, equitable access to communication, and maintains the trust and reach of the postal network across the entire country, preventing isolation of communities.

13.
The story of Khetaram directly supports the study's findings. Khetaram operates in a region described as being "devoid of any other network service," relying on BSNL as a last resort. His extensive travel over difficult terrain to reach isolated communities ("oases of humanity") exemplifies the limited access to communication services. His dependency on physical delivery and the villagers' reliance on him for information and remittances highlight the continued importance of traditional methods of communication in such areas, even as technology advances elsewhere.

14.
(i) (A) is true and (R) is true and (R) is the correct explanation of (A).

15.
Khetaram's work exemplifies the post-independence mandate because he delivers mail to far-flung hamlets and settlements, including those near the Indo-Pakistan border, which are often inaccessible by conventional means. His role goes beyond administrative connectivity; he ensures that every individual, regardless of their location, is brought within the mailing ambit, fulfilling India Post's objective of nationwide service.

16.
(i) The phrase "lone face of the state" suggests that Khetaram is the sole representative of government services and official communication reaching these remote areas. He is the tangible presence of the state, providing essential services and bridging the gap between the administration and the isolated populace.
(ii) His long tenure as a "trusted link" implies consistent reliability, integrity, and a deep understanding of the community's needs. This builds immense confidence because villagers know they can depend on him for timely and accurate delivery of their mail, remittances, and important information, reinforcing their trust in the postal system.

17.
The poem advises weighing words and speaking only those that are meant, implying that superficial or insincere words are of little value. Khetaram’s handling of bad news aligns with this. He doesn't just deliver the news bluntly. Instead, he treats it with gravity and respect, reading the letter twice outside the house and then destroying it. This careful, considerate approach, though involving minimal spoken words from him, demonstrates a profound understanding of the emotional weight of the news and a desire to mitigate its immediate impact, thus "weighing" the words and their delivery.

18.
The GDS role provides a critical safety net for socio-economic stability in vulnerable rural areas. For people like Khetaram, who face limited agricultural opportunities and the threat of famine, the job offers a reliable income necessary for survival. Furthermore, remittances sent via money orders through the post office are often vital for the sustenance of families in these arid lands. Thus, the GDS contributes not only to communication but also to the economic survival of the community.

19.
(i) "Oases of humanity" represent pockets of human settlement – villages or hamlets – that exist in a vast, often desolate or challenging environment like the desert. These are places where people live, sustain themselves, and form communities.
(ii) The GDS acts as a vital link by physically traversing the difficult terrain to reach these isolated settlements. They carry essential communication, financial remittances, and information, thus preventing these communities from becoming completely cut off from the rest of the world and ensuring they are part of the larger social and economic fabric.

20.
The story illustrates the evolution from basic postal services to integrated communication roles. Initially, Khetaram's job was purely about carrying mail. As phone lines approach, he anticipates becoming a Gramin Sanchar Sewak, involving carrying cell phones and potentially handling digital communication alongside traditional mail. This shows his adaptability and the evolving nature of communication services in remote areas, where individuals like him are crucial in bridging the gap between traditional and modern communication technologies, ensuring continued connectivity.

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